Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and address.
- Business Information: Business name, type, GSTIN, Udyam number, industry, investment amount, turnover, and project details.
- Documents: Identity documents, financial statements, project reports, and other documents uploaded for service delivery.
- Usage Data: Pages visited, features used, and interaction patterns to improve our platform.
2. How We Use Your Information
- To assess your eligibility for government MSME schemes
- To prepare Detailed Project Reports (DPRs) and application filings
- To communicate about your case progress via WhatsApp, email, or SMS
- To process payments and generate invoices
- To improve our platform and services
- To comply with legal and regulatory requirements
3. Data Protection (DPDP Compliance)
In accordance with the Digital Personal Data Protection Act, 2023:
- We obtain explicit consent before collecting any personal data.
- You have the right to access, correct, and delete your personal data.
- Data is processed only for the purposes you have consented to.
- We maintain a consent log of all data processing permissions.
- You may withdraw consent at any time by contacting us.
4. Data Security
- All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
- Documents are stored in private S3 buckets accessible only via signed URLs.
- Admin actions are logged with IP address and timestamp.
- Regular security audits are conducted to ensure data protection.
5. Data Sharing
We do not share your personal or business data with any third party without your explicit written consent. Exceptions apply only where required by law or regulatory authority.
6. Data Retention
We retain your data for the duration of our business relationship plus any period required by applicable law. You may request deletion of your data at any time, subject to legal retention requirements.
7. Contact
For any privacy-related inquiries, please email us at info@subsidysetu.com.